Tele caller

Tele caller

full time
Expose Infotech India Pvt Ltd.Calicut
Posted 4 months ago

Qualification: 12th/ Any Degree
Excellent English and Malayalam Communication
Basic computer knowledge
Experience: 6 months+ in Tele-calling/customer support
Salary: As per Industrial standards
Location: Calicut

Job Description
Explain the product or service to potential customers
Provide pricing details Handle customer questions
Contact businesses and private individuals by calls and Emails to promote products, services and/or charitable causes
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Receive orders over the telephone, Input order details into the computer system
Record customer details and details of transaction
Confirm orders placed with field sales representatives
Obtain contact details of potential customers from sources including telephone directories and purchased lists
Schedule appointments for sales staff to meet prospective customers
Answer telephone calls from potential customers who are responding to advertisements
Contact customers to follow up on initial interaction
Handle event, recruitment, enquiry and client calls, handover them to concerned departments if needed
Corporate event calls and bookings
Converting students enquiry into admissions
Booking appointments and follow-up

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